Head of Housing Services - Positive Employment : Job Details

Our client is a large local government organisation and looking for an experienced Head of Housing to join their team. This is initially a 3 month contract which may be extended for the right candidate.

You will

As the Head of Housing Management, you will lead the charge in transforming our housing services, playing a pivotal role in leading and managing a range of critical housing services that directly impact the lives of Southampton’s tenants. You will provide strategic and operational leadership of the Housing Management service, which complies with regulatory standards, relevant legislation and Government guidance. You will foster a culture of high performance, innovation, and continuous improvement and ensure tenants are placed at the heart of everything that we do.

You need

• Strategic and operational leadership of the Housing Management service, which complies with regulatory standards, relevant legislation and Government guidance. This should be underpinned by reliable evidence, regular reviews and clear plans to continually improve the services managed and deliver value for money.

• Setting and monitoring clear and ambitious service performance requirements ensuring that services are delivered efficiently and effectively to a high standard of customer care by driving up performance of both individuals and teams.

• Delivery of services which have regard to and reflect the diversity of residents/customers across Southampton taking account of differing needs, ensuring all staff adopt a proactive customer-orientated culture.

• Be the strategic lead for tenant empowerment and engagement; ensuring a strong customer voice influences service design, development and improvement.

• To safeguard the well-being of children and vulnerable adults.

• Responsibility for services delivering the Council’s ambitious, resident led, plans, underpinned by the Council’s values and providing Housing Management services to customers / residents that are the best in the country.

• To provide dynamic and visionary leadership to drive forward the council’s agenda and to ensure that the council and its partners provide effective and efficient services that meet the needs and aspiration of our communities and residents.

• Provide strong leadership and assurance for the delivery of required service improvement and change priorities ensuring the whole workforce is engaged and focused on successful delivery.

• Responsible for planning, controlling and deploying financial, staffing and physical resources to best effect to deliver agreed service priorities and to continuously improve the quality of the service for the benefit of customers.

TO BE CONSIDERED FOR THIS ROLE YOU WILL NEED TO HAVE EXTENSIVE HOUSING EXPERIENCE AT A SIMILAR LEVEL

THIS ROLE IS INSIDE SCOPE OF IR35