Head of IT - Robert Walters : Job Details

IT is pivotal to everything that we do, and we have made a huge investment and commitment to ensure that we have the very best technology. This role is ultimately responsible for developing and delivering technology strategy and ensuring compliance, governance, and IT controls are in place and adhered to.

• Developing and delivering our client's technology strategy and ensuring that it is aligned with business objectives.
• Overseeing all IT infrastructure including equipment, software, networks, systems, and hardware.
• Responsible for managing our client'sF IT systems infrastructure, management information and hardware.
• Develop the business strategy on data security and ensure technical resilience and security across technology/internal communication platforms and resident/transactional databases.
• Fully accountable for change management and project delivery aligned to the approved strategic roadmap and business operating plans.
• Lead on the selection of future systems and upgrades to current systems.
• Develop a partnership between IT and the business, by developing relationships, managing expectations, and facilitating two-way communication.
• Develop and maintain relationship with suppliers, contractors, and our third-party IT support company.
• Work closely with the People and Culture team to ensure systems training is successfully delivered across our client.
• Lead on DSPT and Cyber Essentials + accreditations.
• Manage and control the IT budget and expenditure.
• Ensure appropriate disaster recovery and business continuity plans are in place and regularly tested.
• Design and manage business dashboards for Operations and the homes.

• 5+ years of hands-on technical IT roles
• Infrastructure and networking experience
• Ability to work both in a management capacity- and in a detailed- hands-on system capacity.
• IT Support experience
• Ability to manage business systems
• Experience managing third party suppliers
• Project Management experience
• You will have the ability to work under pressure, flexibly and consistently
• You will be a compassionate, empathetic, kind, and caring individual

Desirable

• ITIL qualifications
• Data analytics with PowerBI knowledge
• Prince2 Practitioner or Agile qualifications
• Business analysis experience
• Care sector system experience

Change management experience.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates