Head of People Services - Michael Page HR : Job Details

The Gambling Commission is seeking an experienced Head of People Services to lead our People Operations team. In this critical role, you will ensure the delivery of core HR services, including Recruitment, On-boarding, Payroll, Pensions, Reward & Benefits, People Data & Reporting, Employee Relations Casework, and Trade Union Relations, to support our mission to make the Gambling Commission a great place to work.

Client Details

The Gambling Commission is seeking an experienced and dynamic Head of People Services to lead our People Operations team and play a key role in shaping the future of our organisation. In this critical role, you will ensure the delivery of core HR services, including Recruitment, On-boarding, Payroll, Pensions, Reward & Benefits, People Data & Reporting, Employee Relations Casework, and Trade Union Relations, to support our mission to make the Gambling Commission a great place to work.

Description

• Lead and manage the People Operations team, providing expert HR services and advice to managers, colleagues, and stakeholders.
• Develop and implement HR operational plans aligned with our People and Culture Strategy 2024- 2027, working closely with the Executive Director of People Services.
• Enhance and deliver the Employee Value Proposition (EVP) and lead the Pay and Reward reform project to offer a compelling total reward package.
• Design and implement an effective talent acquisition strategy that ensures the Gambling Commission attracts the right skills and capabilities.
• Oversee governance and implementation of key HR functions, including pay bench-marking, job evaluation, pensions, and employment terms.
• Manage cost-effective service delivery, ensuring efficiency in recruitment processes, third-party supplier management, and employee relations support.
• Drive continuous improvement within the People Operations team by promoting a culture of openness, accountability, and collaboration.
• Act as a trusted advisor to the Senior Leadership Team and Executive Team on HR matters, offering strategic insights to drive positive change.

Profile

• Extensive experience in a generalist HR leadership role, ideally within the public sector with a proven track record of developing and implementing reward, recruitment & HR strategies.
• Strong experience in leading and coaching HR teams, with the ability to inspire high performance and operational excellence.
• Up-to-date knowledge of employment legislation and hands-on experience in union negotiations and labour agreements.
• Exceptional relationship management, influencing, and communication skills, with the ability to present complex information to a wide range of audiences, including the Executive Team.
• Ability to think strategically, with a passion for developing creative solutions and managing change
• Professional HR certification or equivalent experience is essential. Accredited Coaching experience would be advantageous.

Job Offer

At the Gambling Commission, we believe in making a difference, both for our consumers and our employees. Every colleague's contribution is valued and acknowledged. Successes are celebrated, and accountability is taken when challenges arise. In this role, you'll have the opportunity to shape and influence the HR landscape, ensuring that the Gambling Commission continues to be a great place to work.

Join us and be part of an organisation that values collaboration, continuous improvement, and respect for all. If you are a HR leader who is passionate about creating a positive impact, we'd love to hear from you.

The Gambling Commission is committed to promoting a diverse and inclusive workplace. We welcome applications from all qualified candidates.

Benefits:

Alongside your base salary of £70,000, Gambling Commission provide the following benefits:

• Civil service pension, with an employer contribution rate of 28.97%
• Flexible working
• Hybrid working, with travel to Birmingham City Centre
• 26 days holiday, rising to 29 days after two year's service, with the option to buy up to five days extra annual leave

Application Process:

Applications are via CV and a Supporting Statement which should be no longer than 750 words via the job advertisement by no later than 12 midnight on Sunday 13th October 2024.

Please ensure your supporting statement covers why you wish to apply for this post and how you can address the Essential criteria in the person specification, providing evidence of your suitability for the role.

Please note that if either the CV or Statement are not provided as part of your application, the panel will only consider the information submitted.

If you are unable to apply online, or have any issues with the online application process, please contact Naima Hussain on the below.

Once you have applied, you will receive an automatic acknowledgement. If, once you have checked your spam, you have not received this, please contact Naima Hussain before the deadline for applications.

Candidates will be assessed at interview and maybe asked to give a short presentation, the subject of which will be shared upon invitation.

Preliminary Interviews will take place week commencing 23rd October 2024.

Staff Engagement Exercise will take place week commencing 14th November 2024.

Final interview will take place week commencing 25th November 2024

Feedback will only be provided if you attend an interview or assessment.