Head of Production - Costa Coffee : Job Details

Head of Production

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.

We are actively searching for a leader to oversee the day to day operations or our roastery, ensuring the efficient and cost effective production of our high quality products.  You will lead on manufacturing process excellence for Costa Coffee, ensuring our production site meet Costa’s standards and maximise quality and efficiency.

Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities, and help your local community too.

We also want to help you grow in your career through amazing experiences and development programmes. At Costa, you can go beyond the day-to-day.

As Head of Production there has never been a better time to join.   

So, why Costa?

We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:

• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• And that’s not all. Explore even more of our perkshere: https://costaperks

We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being Head of Production is about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll be:

• Aligning operational goals with business objectives.
• Leading and building high-performing teams and driving a positive culture.
• Problem-Solving and being proactive in identifying issues and driving solutions.
• Have a Continuous Improvement Mindset, always seeking ways to optimize performance.
• Have the ability to work cross-functionally with different teams to drive results.
• Strong decision-making, judgement, planning and organising.
• Be proactive, decisive and able to overcome obstacles, with strong communication skills.

Who you are

It’s your unique ingredients we’re interested in:

• An expert brimming with knowledge and a history of experience in a similar role
• A visionary who can see three steps ahead to put bold plans in place
• A communicator with the passion to share ideas – and make them happen

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