Head of Resident Engagement - Southwark Council : Job Details

The role

About Southwark:We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population.

At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities.? Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.

Be the Voice of Our Residents at Southwark CouncilJoin us as the Head of Resident Engagement and make a difference in your community.

Are you passionate about empowering communities and delivering real change? Southwark Council is looking for an inspiring leader to shape the future of resident engagement and involvement. This is a unique opportunity to take on a pivotal role that will help transform how we connect with our residents and improve the services we provide.

About the RoleAs the Head of Resident Engagement, you will:

• Lead the delivery of Southwark's Housing Resident Involvement Strategy.
• Drive innovative approaches to community engagement, empowering residents to influence and co-design landlord services.
• Build and nurture strong, productive relationships with Tenant and Resident Associations (TRAs), local leaders, and stakeholders.
• Manage a significant Resident Involvement Fund, ensuring resources deliver maximum impact.
• Champion diversity, equality, and inclusion in all engagement activities.
• Oversee the operational management of resident-led oversight and scrutiny boards.

What We’re Looking ForWe are seeking a candidate with:

• Proven leadership experience in managing resident involvement teams.
• A track record of delivering impactful community engagement projects.
• Exceptional relationship-building skills with stakeholders at all levels.
• Strategic vision and deep knowledge of the social housing sector.
• Strong financial management skills, including budget planning and procurement.
• A commitment to promoting diversity and inclusion.

Why Join Southwark Council?Working with us means joining a team dedicated to making Southwark a great place to live. We value creativity, inclusivity, and innovation. This role offers you the platform to drive meaningful change and improve lives in our diverse and vibrant borough.

Ready to Lead the Change?If you’re ready to take the next step in your career and make a lasting impact, we’d love to hear from you. Apply now to become part of a council that puts residents at the heart of everything we do. 

Additional details

This role attracts a benefit package to the value of £2,724 pa

Benefits and more information:

In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.

Recruitment timetable

Closing date: Sunday 19 January 2025

Assessment and Interview: W/c 27 January 2025

Guaranteed Interview Scheme:

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans• Are currently in care, or have previously been in care• If you consider yourself to be disabled or if you have a long-term health condition

We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

Attachments

• Click here to view the Job description and Person specification