Head of Sales - PHS Group Limited : Job Details

phs Teacrate is a dynamic and forward-thinking business, committed to providing innovative solutions in the business services sector. As part of our strategic growth, we are looking to recruit a driven and visionary Head of Sales to lead, manage, and deliver all sales activities across the business. This is an exciting opportunity for a seasoned sales leader to join our senior leadership team and play a crucial role in shaping the future of Teacrate.Purpose of the Role:As the Head of Sales, you will be responsible for the overall sales performance of the business, driving profitable revenue growth, and leading our talented sales teams. You will work closely with the Managing Director and senior leadership to contribute to the business’s strategic direction and ensure our sales activities align with the company’s goals.Why Teacrate?At Teacrate, we are committed to fostering a culture of growth, innovation, and collaboration. You will work in a supportive, dynamic environment where your contributions are valued, and your career development is a top priority. We offer a competitive salary, performance-based bonuses, and numerous professional development opportunities.Key Responsibilities:

• Sales Leadership: Grow profitable revenue year on year, ensuring the creation and maintenance of a sales structure that aligns with Teacrate’s strategy.
• Sales Strategy: Develop and execute sales strategies and annual plans for key sectors, ensuring continuous growth in sales performance.
• Team Management: Lead, motivate, and develop the sales team using metrics, KPIs, training, and performance management techniques to drive results.
• Account Management: Own and implement Account Management Plans, ensuring maximum share of wallet and excellent customer retention.
• Bid Management: Lead large bids, fostering relationships and ensuring growth opportunities are maximized.
• Cross-sell & Upsell: Identify and implement cross-sell and upsell activities within the business and across our wider portfolio.
• Sales Support: Oversee effective sales support functions, including bid management, telesales, customer service, and sales administration.
• Client Retention: Lead customer retention initiatives, ensuring excellent account management and issue resolution.
• Forecasting & Pricing: Provide accurate sales forecasts and optimize pricing strategies to maintain profitability.
• Product Development: Work with the team to review, develop, and introduce new products to the market.
• Marketing & Digital: Collaborate with marketing to drive product marketing strategies and implement effective digital sales tactics.
• Competitor Analysis: Develop a deep understanding of competitors, market trends, and industry challenges, using insights to refine strategy.

Skills & Experience:

• Proven track record of delivering successful sales strategies in a senior sales leadership role within the business services sector.
• Significant experience in managing sales teams and driving growth using KPIs and performance metrics.
• Strong background in leading bids, negotiating commercial agreements, and managing client relationships at a senior level.
• Experience in developing and executing a commercial strategy that aligns with business objectives.
• Excellent commercial, negotiation, and analytical skills, with the ability to accurately price business opportunities.
• A deep understanding of customer satisfaction metrics, including Net Promoter Score (NPS), and a passion for driving customer-first strategies.

Key Performance Indicators (KPIs):

• Profitable sales growth (both revenue and gross margin)
• Customer retention rates and overall satisfaction (NPS)
• Commercially appropriate pricing strategies
• Signed commercial contracts that mitigate risk and maximize revenue

If you’re a passionate and strategic sales leader ready to take on a key leadership role and drive the success of a growing business, we want to hear from you. Apply now to join Teacrate and be part of our exciting journey!phs Group was founded in 1963 and are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during 62 years of business.At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.