Head People - Reed : Job Details

• Annual Salary: £18.70 +
• Location: Scotland
• Job Type: Temporary, Full-time

Join a leading charity with a longstanding legacy of supporting individuals within a specific niche. They are at a pivotal moment, evolving to meet the changing needs of over 180,000 people across Scotland. As a temporary People Operations Specialist, you will play a crucial role in shaping their People & Culture strategy, ensuring they continue to provide outstanding support and remain a leader in their field.

• Deliver professional consultancy across all stages of the People Operations Roadmap, enhancing the colleague lifecycle for both employees and volunteers.
• Provide expert advice on transactional and operational HR activities, ensuring high standards of customer-focused service.
• Handle formal People Operations casework and employee relations issues, ensuring compliance with legal standards and risk management.
• Develop workplans for People Operations activities, ensuring efficient and effective service delivery with a customer-centered focus.
• Drive process efficiencies and promote self-service solutions that meet customer needs.
• Participate in the review and implementation of people policies, providing guidance on their interpretation.
• Collaborate on the development of People Systems and Analytics to improve data collection and analysis.
• Develop and deliver training across the organisation to support compliance, security, safety, and personal development.
• Engage with senior leadership and cross-functional teams to ensure effective communication and implementation of People & Culture initiatives.

• Substantial experience in a similar level role managing complex casework and overseeing activities across the colleague lifecycle.
• Thorough knowledge of HR practices, ideally demonstrated through a professional qualification (e.g., PGDip or MSc in HR Management) or substantial relevant experience.
• Experience in delivering services for diverse communities, including employees, volunteers, workers, and contractors.
• Proven ability to think strategically and operationally, with experience in a complex and demanding environment.
• Strong influencing skills across various internal and external stakeholders.
• Deep curiosity about issues affecting our work and the ability to see opportunities for collaborative improvement.

If you are interested in this position, please apply now or contact the Edinburgh office for more information.