Health and Safety Telesales Executive - The Portfolio Group : Job Details

Portfolio are proud to be representing our client, a market leading professional services consultancy in their search for a Lead Sales consultant within the H+S team. We are looking for someone from a Health and Safety background who is looking to break into sales, you will need a solid understanding of H+S in order to upsell additional services to existing clients. This roles does not involve cold calling, you will be speaking with clients who have recently had a H+S audit and had recommendations made, i.e. Fire Risk Assessment. This role comes with high earning potential including a monthly bonus and uncapped commission - but you MUST have Health and Safety knowledge!!

Job Overview

As a F2F Business Sales Consultant Lead, your role is not only to sell the F2F product to our client base, but to assist management in the development and driving of collective sales from the whole F2F BSC team. Your role is not only to drive & constantly improve the highlighting of this Premium Service to our clients but to support your fellow team members in this daily. The BSCs are responsible for explaining the nature of the service to the individual client (including all relevant terms & conditions) & informing them of how using the Face2Face service would benefit them. Once a client has agreed to pay the additional fee involved, the BSC role is then to help provide a smooth transition into our Face2Face Services Team, to ensure that the matter is dealt with promptly & efficiently.

Responsibilities

• To make a minimum of 50 outbound calls per day to prospects.
• To reach a minimum of 2 hours talk-time per day (time spent actively contacting and speaking with prospects.)
• To work closely with Advisors and Consultants to help drive referral numbers to the service.
• To liaise with the H&S Consultancy & Third Parties, to ensure that all work is dealt with promptly ensuring the client always receives the best service.
• Work towards the team objective of obtaining repeat business.
• To ensure the Sales Board is correct each day before you leave the office.
• To support the manager in any Training; development & induction of new F2F BSCs.
• Act as a mentor to new F2F BSCs day to day and increasingly so in the absence of management.
• In the absence of Management supporting with Payments queries / Daily reporting.

The commission is structured as follows;

• F2F Commission will be paid at the rate of 5% Commission for every Completed F2F Win.
• In addition to commission, this role comes with a monthly Bonus of £500, which is payable upon 60 completed wins being achieved in a calendar month.

What you Bring to the Team

• Pro-active & self-motivated attitude towards sales targets: Staff are expected to take responsibility. However, strong customer service experience is essential.
• Outgoing personality, with strong organisational & leader skills, with & a tenacious nature.
• Professional & intelligent approach to work.
• Good business acumen, articulate, uses initiative.
• Strongly focussed on delivering an excellent client experience at all stages.
• A positive approach in a fast-moving, busy team environment.
• A "can-do" attitude with the ability to drive, motivate & support not only yourself but your fellow team members.
• Ability to work in a fast paced, adaptable environment.
• Strong time management skills & strong ability to multi-skill.
• Strongly focussed on delivering an excellent member experience at all stages.

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