Helpdesk Administrator - Parkside Office Professional : Job Details

Accounts Administrator - Digital TechOur industry leading tech client is looking for an Administrator to provide comprehensive administrative support, particularly in managing sales orders and handling customer inquiries.Key Responsibilities:

• Oversee the full Sales Order Process, from receiving purchase orders to coordinating with internal teams and invoicing customers.
• Generate and maintain Service Contracts, ensuring accurate and timely renewals.
• Assist with Sales Ledger Invoicing and process maintenance contracts and consumable orders, ensuring stock availability and efficient communication with customers.
• Act as the first point of contact for all customer inquiries, providing exceptional service and support.
• Support the Helpdesk Team by logging customer and engineer calls into the system, adhering to SLAs.

Requirements:

• Proven experience in a helpdesk and sales order processing environment.
• Experience working with Sage or similar applications.
• Strong organizational skills with the ability to manage multiple tasks.

This is a great opportunity to join a leading tech company and play a pivotal role in customer support and administrative coordination. Apply now!