Helpdesk Coordinator - Reed : Job Details

• Annual Salary: £28,000 - £34,000 (pro rata), £14 - £17 per hour
• Location: Cambridge, office based role
• Job Type: Part-Time (8am – 12pm Mon-Fri)
• Contract Type: Temporary for 3 months
• Free parking available
• ASAP start date

Reed Business Support in Cambridge is working with a local company who are seeking a helpdesk Coordinator to join their team in Cambridge office. This role is crucial for supporting departmental operations and managing the Facilities Helpdesk.

• Act as a central link between the helpdesk function and the facilities team to ensure efficient and timely responses to reported issues.
• Manage the day-to-day operations of the facilities team system, ensuring that all maintenance works are effectively logged, monitored, and closed out.
• Maintain accurate records for all maintenance works completed by the in-house team and external contractors.
• Generate work orders and purchase orders as required for maintenance works.
• Prepare orders and process invoices for the Facilities team.
• Provide administrative support to the Facilities Management Team, including general secretarial duties and record keeping.

• Advanced experience with IT Systems including Microsoft Office (Word and Excel).
• Experience in administration.
• Excellent communications and organisational skills. 
• Attention to details. 

To apply for the Helpdesk Coordinator vacancy, please submit your CV today.