Helpdesk Engineer - Greenfield I T Recruitment : Job Details

IT Support – Job OpportunityLocation: Macclesfield  – Hybrid roleSalary range: £25k - £28k plus benefitsOur client is looking to grow their IT Support function and are looking for an experienced IT Support professional to join the team.The purpose of the IT Support role is to support ongoing IT projects, managing incidents, requests and problems which arise and maintaining any incidents, requests, or problems within the helpdesk ticketing system.IT Support responsibilities -

• Provide efficient 1st line tech support to end users within the company.
• Hardware management and monitoring – centralised logging and IDS.
• Windows 11/10 OS Support and administration.
• Experience with VOIP
• Manage and troubleshoot on-prem systems (Microsoft based)
• Experience with Azure, Active Directory
• Knowledge of standard hardware components and peripherals

IT Support experience –

• Windows Server 2016/2022
• Microsoft Sharepoint
• Azure
• Active Directory
• Basic networking experience
• Windows 10/11

This is a great opportunity to work on a variety of IT Support tasks in a supportive environment where individual learning and development is actively encouraged.If you’d like to discuss in more detail please contact Joe Griffiths on or email on