Hire Desk Controller - ST Selection : Job Details

Company - National Plant and Tool Hire Company Job Title - Hire Controller Location - Tring Salary - £30,250 / annum + bonusHours - 8.00am-5.00pm Monday to Friday We have an exciting opportunity for a Hire Desk Controller to join the team of a national company that supplies specialist equipment to the construction industry. Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to work as part of a busy hire desk team within a supportive company.

Experience within the hire industry isn't essential, and candidates with an office based customer service/ admin experience will be considered.

The main parts of the role include:• First point of contact for customer enquiries • Responsible for receiving orders and collections of equipment. • Calculating and supply of quotes • Planning transport for deliveries and collections • To proactively work jointly with all departments • Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received • Full training on product range will be given. Required Skills: • Experience in the hire industry is desirable but not essential. • Excellent customer service and communication skills • Own transport required due to the location of the offices • You must be reliable, enthusiastic, and well organized. • The successful candidate will need to be self-motivated and proactive.