Hospitality Manager - Brighton College Hiring Immediately - Placed App : Job Details

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

Brighton College

Brighton College is an inspiring place to work. As the leading co-educational school in the UK it is renowned for its inspirational teaching and innovative education, whilst placing kindness and community at the heart of our approach to education. Named ‘UK School of the Decade’ by The Sunday Times in November 2020, we educate 1,200 pupils between ages 11 and 18.

We are committed to safeguarding and promoting the welfare of children and young people. Applicants must undergo child protection screening, including checks with past employers and the Disclosure and Barring Service.

More about the role:

Responsibilities Include: 

• Supervise the day to day running of the Hospitality operation across the College’s venues
• Delivering events, ensuring all guests receive an impeccable level of service
• Supervising the front of house team to ensure we continue to deliver impeccable food and customer service to all.
• Ensuring all allergen management processes are followed & that food is delivered in a safe & secure manner 
• Engaging with pupils, staff and visitors to customise each events requirement to deliver a dedicated bespoke service.
• Communicating regularly with your line manager to monitor KPIs and targets
• Implementation of Health & Safety withing the hospitality department
• Bring ideas and innovation to the Hospitality, as well as raising the standard of service

What We’re Looking For

• Proven experience in a high-end hospitality environment is a must have.
• Strong organisational & time management skills—you can juggle priorities without breaking a sweat.
• The ability to liaise effectively with clients, managers and stakeholders.
• Be passionate about great-tasting food and exceptional customer service
• A hands-on approach with a problem-solving mindset and a can-do attitude.
• Attention to detail that ensures every client interaction is flawless.
• An outgoing & confident personality, fostering team spirit and a supportive work culture.
• A good understanding of the hospitality industry trends, with a proactive approach to innovation and client satisfaction.
• Driving license

Person Specifications 

• Customer service experience (essential).

• Genuine interest in working within a school setting.

• Excellent communication skills.

• Ability to stay calm in demanding situations.

• Friendly and approachable manner.

• Ability to interact with all types of people with courtesy and tact.

• Ability to work as part of a team.

• Good IT skills.

About Us

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive?because diversity is our strength!