Hospitality Manager - Olive Recruit : Job Details

Job Scope:

We are looking to recruit a Hospitality Manager for our client, a family-owned care organization with a commitment to providing state-of-the-art, holistic care that promotes the well-being of older adults. This Hospitality Manager role is a pivotal position that will ensure the highest standards in catering, dining, and domestic services across multiple care home sites, fostering an environment that prioritizes residents' needs and enhances their quality of life.

The Hospitality Manager will be responsible for upholding the client’s commitment to exceptional service quality and operational compliance, covering areas such as HR policies, recruitment best practices, budgeting, and adherence to health and safety regulations. Regular travel between sites is an essential part of the Hospitality Manager’s responsibilities, as they will work to guarantee consistency and excellence across all locations. A personal vehicle is not required for the role, though it may ease travel, as public transport is well aligned with the needs of visits to other locations.

Do you have?

• Minimum 5 years of managerial experience in catering, hotel, or hospitality environments.
• Proven success in managing teams across multiple locations, including recruitment, performance management, and staff development.
• Strong knowledge of catering operations, food safety, hygiene, confidentiality, and data protection regulations.
• Familiar with domestic/hotel service standards, systems, and practices.
• Excellent leadership, organization, and multitasking skills.
• Effective communicator with strong interpersonal skills; able to interact sensitively and clearly with Home Managers, residents, relatives, head office teams, management, and external professionals.
• Proficient in budgeting and financial management.

Benefits:

• Comprehensive induction, onboarding, and E learning courses
• Specialized training and accelerated development programs
• NVQ program opportunities with ongoing supervision
• Competitive compensation, extra vacation for long term service, and company sick pay
• Enrolment in a pension scheme, complimentary uniforms, and employee of the month recognition
• Rewards for demonstrating our values and referring colleagues
• Access to a confidential employee assistance program with discounts
• Participation in an eye voucher scheme and engagement in health and well-being activities and events.

At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values - Integrity, Impact, Inclusivity, and Innovationguide our efforts to create an environment where every employee feels valued, respected, and empowered to excel.

As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments.

We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong.

Join us in championing our values and building a workplace where everyone can thrive.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes.

The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.