Housekeeping Supervisor - OCS : Job Details

Job Reference: /SR/28-08/1273/1

Job Title: Housekeeping Supervisor

Location: Wembley

Pay Rate: £15.33

Hours per week: Monday to Friday - 40 hours per week

Business Overview

Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

Job Overview

We are currently recruiting for a Housekeeping Supervisor to join our passionate and driven team based at our client’s site in Wembley.

This role aligned to our contract with the Caledonian Sleeper Trains. Find out more about the Caledonian here: Home | Caledonian Sleeper |

Key Responsibilities:

• Team Leadership: Lead and motivate a team of cleaners, including scheduling, task assignment, and providing guidance and support to ensure a high standard of work.

• Cleaning Supervision: Oversee the cleaning of interiors and exteriors, including seats, floors, windows, restrooms, and common areas, to ensure they meet company standards and regulatory requirements.

• Inventory Management: Maintain inventory levels of cleaning supplies and equipment, and report any shortages or equipment issues to the Facilities Manager for timely resolution.

• Quality Control: Conduct regular inspections to ensure cleanliness, hygiene, and safety standards are met, and take corrective actions as necessary.

• Training and Development: Train new team members on cleaning procedures, safety protocols, and equipment operation, and provide ongoing coaching to enhance their skills and performance.

• Safety Compliance: Ensure that the team follows all safety guidelines and protocols, including the use of personal protective equipment (PPE), to prevent accidents and injuries.

• Reporting: Maintain accurate records of cleaning activities, supplies usage, and any incidents or issues. Prepare and submit reports to the Facilities Manager as required.

• Customer Service: Collaborate with other departments to address customer complaints related to cleanliness and ensure a positive passenger experience.

About You:

• Applicants must have the right to work in the UK
• Proven experience in a similar role, with supervisory experience.
• Knowledge of cleaning products, equipment, and techniques.
• Strong leadership and interpersonal skills.
• Excellent organisational and time management abilities.
• Attention to detail and a commitment to maintaining high standards of cleanliness.
• Ability to work flexible hours, including nights and weekends, as needed.
• Knowledge of safety regulations and the ability to enforce them.

Benefits

• Wide range of retail discounts
• Discounted gym membership
• Join our Cycle to Work scheme
• Access to “CHROMA”, our internal colleague-led diversity and inclusion community – join a committee or take part in our events
• Access to internal Mental Health First Aiders
• Immediate access to “Opportunity” our internal Learning and Development platform
• Required professional membership fees paid for
• Win monthly Superstar Awards

How to apply

If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)

https://b/form/f3343c912a8643b69cfdc89dc2bbba8f