Housing Administration Officer - Reed : Job Details

• Annual Salary: £16.15 PAYE / £20.61 LTD UMB per hour
• Location: SE1, London
• Job Type: Full-time, Temporary (36-hour week)

We are seeking a Housing Administrator to join our team on an ongoing temporary basis. This role is crucial for managing the increased workload within the Right to Buy sector. The successful candidate will be responsible for a variety of clerical and administrative tasks, ensuring efficient operation within the team.

• Request information from other departments to support Right to Buy processes.
• Arrange verification meetings and manage scheduling conflicts.
• Perform clerical tasks such as answering phones, responding to emails, and maintaining accurate records.
• Data entry and preparation of documents and reports.
• Provide general administrative support to the team as needed.
• Act as the first point of contact for internal and external stakeholders, including customers and solicitors, ensuring excellent customer service.
• Communicate complex information clearly and concisely, both verbally and in writing.
• Work closely with the Right to Buy team to ensure all administrative tasks are completed efficiently and effectively.

• Proven experience in an administrative role within housing / local authority
• Excellent organisational and communication skills.
• Ability to work effectively in a fast-paced environment and prioritise tasks to meet deadlines.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Strong customer service skills and the ability to build relationships with stakeholders.
• Ability to work independently and as part of a team.

• Competitive hourly rate.
• Opportunity to work within a dynamic team and contribute to significant projects.
• Exposure to diverse tasks and responsibilities.