Housing Concierge - Home Group : Job Details

Supported Housing Concierge Tyneside Foyer, Newcastle City Centre Full Time (37.5 hours per week)Pay £12.00 per hour plus sleep in payment and great benefits including Health Cash PlanHome, a place where you belongWe’re looking for new Supported Housing Concierges to join our growing teams. Here at Home Group we look after our vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.Typical shift as a Housing Concierge

• If you want a bustling night security job, then this is the job for you!
• There is so much more involved than just (night working), stuck in an office monitoring CCTV or patrolling the premises.
• The first line of support for our customers when our wider team or their own support network aren’t around to help!
• You’ll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure.
• Thinking on your feet and manage a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services.
• Finally, if there is time, you’ll also help us make sure that everything is clean and tidy, so you need to be ok with a mop and broom!

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!You bring

• Calm under pressure with great communication skills
• You get a kick out of supporting the most vulnerable in society (maybe you‘ve worked in public service, or the military). You know what’s required to look after the public and our customers too.
• You’re sociable and interested in people and their stories and like getting to know people. You use your people insights and keen eye for detail to spot changes in behaviour.
• You recognise when things are about to go wrong and are confident intervening in a sensitive way. 
• A team player with the confidence to work alone. Don’t worry you’ll have the full back up of our wider team including our out of hours emergency support team.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role.?This remains under regular review.Our team You’ll join our outgoing team, full of diverse characters who are all friendly and helpful with newbies! The Tyneside Foyer team is led by our Senior Client Service Manager Emma, who has worked for Home Group since 2017. She started as a Support Worker and took full advantage of all the training and experience that the organisation has to offer! She is supported (and couldn’t do without) our 2 invaluable Client Service Managers, Scott and Kayleigh.Job detailsYou’ll work 4 shifts in a row followed by 4 days off on a 4 week rolling rota. Shift patterns are 19:30 – ...