Housing Management Worker - Service Care Solutions - Housing : Job Details

Housing Management Worker Birmingham Homeless Prevention 12 Weeks 35 Hours We are recruiting a Housing Management Worker to join a National Housing Charity in Birmingham, providing direct support to tenants, managing tenancies, and ensuring safe and suitable living conditions. THE ROLE As a Housing Management Worker, you will play a key role in supporting tenants to maintain their tenancy and access necessary services. Key Responsibilities include:

• Directly supporting tenants with tenancy management, including housing benefit claims and liaising with support services.
• Conducting initial and regular assessments of service users, including risk evaluations, to determine eligibility and service needs.
• Collaborating with the Nacro Housing Management Team to issue tenancies, facilitate tenancy sign-ups, and ensure tenants understand their obligations.
• Ordering furniture and goods for properties as needed.
• Working closely with the Asset Management team to maintain property standards, report repairs promptly, and ensure properties are safe and ready for occupation.
• Maximising rent collection and adhering to the arrears management policy.
• Ensuring tenancy obligations are met and maintaining communication with tenants and relevant services.

THE CANDIDATE The ideal candidate will have previous experience in a similar housing management role, with a proven ability to support tenants effectively.Additional Experience Required:

• Strong knowledge of housing benefit claims and tenancy management.
• Experience in conducting risk and needs assessments.
• Excellent communication skills for liaising with tenants and support services.
• Ability to manage rent collection and adhere to arrears policies.
• Familiarity with property management, including reporting repairs and maintaining standards.

THE CONTRACT

• 35 Hours Per Week, 09:00 to 17:30
• 12 Weeks, Temp to Perm

HOW TO APPLY To apply for this role, please email a copy of your CV to lee . mcmillan @ servicecare . org . uk or call on to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!