Housing Officer - Novax Recruitment : Job Details

Job Title: Complex Housing Officer

Location: Somerset

Rate of Pay: £20 P/H (Umbrella)

Hours Per Week: 37 hours

Somerset Council are currently searching for an experienced Housing Officer to join their team on a contract basis. This role may include unsociable hours, and will require presence on site- with some flexibility to work from home.

Main Duties:

• Assist with tenant inquiries, resolve complaints, and ensure satisfaction by addressing issues related to housing policies and procedures.
• Regularly inspect housing properties for maintenance needs, health and safety compliance, and coordinate repairs as necessary.
• Oversee lease agreements, renewals, and terminations, ensuring adherence to legal and organisational standards.
• Facilitate the allocation of housing to eligible applicants, ensuring fair and efficient processes in line with policies and priorities.

The Candidate:

• Ability to manage multiple tasks, resolve conflicts, and handle challenging situations with a proactive and solution-oriented approach.
• Familiarity with tenancy laws, housing policies, and health and safety standards relevant to the role.

• Willingness to work flexible hours, attend outreach and in-reach sessions, and assist with spotlight counts as needed.

For more information, please contact Liv at , or email