Housing Officer - Service Care Solutions - Housing : Job Details

Housing OfficerLondon - FarringdonTemporaryFull-timeAre you an experienced Housing Officer looking for your next opportunity? Join a leading Housing Association and play a key role in delivering high-quality housing management services to residents across London.THE ROLEAs a Housing Officer, you will provide effective housing management services, ensuring tenancy conditions are met, supporting residents, and maintaining excellent community standards.

• Conduct regular welfare checks, tenancy audits, and safeguarding referrals.
• Manage tenancy sustainment, ensuring residents receive necessary support.
• Handle nuisance issues and anti-social behaviour cases, using mediation and non-legal interventions.
• Attend court hearings, prepare legal documents, and enforce tenancy agreements.
• Carry out pre-void inspections and support the lettings process to minimise void turnaround times.
• Work closely with internal teams and external agencies to improve service delivery.
• Promote resident involvement and assist with income management to maximise rent collection.

THE CANDIDATEThe ideal candidate will have previous experience in a similar housing management role, with a strong understanding of tenancy enforcement, housing legislation, and customer service.

• Experience dealing with tenancy breaches, anti-social behaviour, and safeguarding concerns.
• Strong communication and negotiation skills with the ability to manage complex cases.
• Ability to work collaboratively with stakeholders, local authorities, and voluntary agencies.
• Proficient in IT systems and digital communication tools.
• Full UK driving licence and access to a vehicle for site visits.

THE CONTRACT

• Temporary - 3 months with possibility for extension
• Full-time position
• Hybrid working available
• The pay range for the role is £24.27 per hour LTD company rate. The PAYE equivalent is £20.69 per hour, inclusive of holiday.

HOW TO APPLYTo apply for this role, please email a copy of your CV to or call to discuss the role in more detail!If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!