HR Admin/Officer- London - Gordon Yates Limited : Job Details

HR Admin/Officer needed in Central London starting ASAP. This role is hybrid and pays £17 per hour. This role will be 3 months (possibly longer). The hours for this role will be 9-5.30 (an hour for lunch). This candidate must have experience with dealing with shared mailboxes, filing documents, working with the systems. WHAT WILL YOU BE DOING?

• Manage the HR mailbox and ensure that queries are acknowledged, responded to or re-assigned accordingly.
• Provide clear, concise and timely advice in response to queries (via email and telephone) from employees and line managers and act as first point of contact.
• Advise managers and employees on policies and processes.
• Ensure that data in all HR systems is up to date.
• Archive employee personnel records in accordance with GDPR.
• Maintain HR tracker spreadsheets.
• Undertake filing regularly to maintain up-to-date employee records.
• Complete and maintain HR Operations stats.
• Support the wider HR team on ad hoc projects as required.
• Undertake any other duties as required.
• Manage the probation process by advising managers on key dates and ensuring end-of-probation reviews are held; escalate queries and areas of non-compliance.
• Issue probation extension, pass and termination letters as appropriate and update the HR system accordingly.
• Implement contractual changes in accordance with internal SLAs.
• Notify the payroll department of all salary changes in line with agreed deadlines.
• Manage absence mailbox and escalate any issues.
• Input absence data and liaise closely with the payroll department.
• Administer and adhere to the leavers process, ensuring records are closed and all paperwork finalised appropriately.
• Conduct exit interviews and record findings.
• Issue contract and onboarding paperwork for new starters.
• Manage and track all pre-employment checks, e.g. right to work, references, DBS etc.
• Create and populate new employee records on the HR system.
• Liaise with internal teams to ensure onboarded is coordinated effectively.
• Support new starters during onboarding

ABOUT YOU

• Proven HR administrative and/or recruitment and/or onboarding experience with the ability to carry out operational tasks in a fast-paced environment.
• Working knowledge of HR databases and systems.
• Excellent customer service skills.
• Experience of working in a methodical way in line with standard processes.
• Demonstrable ability to work to a high degree of accuracy with exceptional attention to detail.
• Demonstrable experience of continuous improvement – improving/streamlining a process, including initial review, recommendations for action, implementation and review.
• Proven ability to build and manage relationships with stakeholders internally and externally.
• Confidence to challenge managers when advising around due process.
• Proven ability to communicate clearly and in a professional manner, both verbally (face-to-face or on the telephone) and in writing.
• Proven organisation and personal time management skills with the ability to schedule and prioritise work using time effectively, setting and meeting deadlines in accordance with business needs.
• Proven ability to work and collaborate as part of a team, sharing knowledge/advice with colleagues and offer assistance to others where appropriate.
• Proven ability to work on own initiative with minimal supervision, taking accountability for your workload.
• Strong working knowledge of Microsoft 365, specifically Word, Excel, and Outlook to include mail merges and detailed spreadsheet work.
• Good understanding of GDPR and its implications, with the ability to maintain the strictest levels of confidentiality at all times.