HR Consultant - User Research - Hoop Recruitment : Job Details

Hoop Professional Services & HR are working with a valued client on a vital 7-week HR project based in Cardiff, with the potential for extension. This role is ideal for experienced HR professionals looking for an impactful short-term project, offering a competitive day rate, hybrid working options, and flexibility.Main Duties:

• Conduct both qualitative and quantitative user research to understand key user needs, behaviours, and pain points.
• Plan, execute, and analyse usability tests to evaluate the effectiveness of People and Organisational Development (OD) services.
• Interpret research data to produce actionable insights and recommendations.
• Collaborate closely with People and OD teams and stakeholders to ensure research findings align with business goals, including the development of user personas.
• Prepare detailed reports and presentations to communicate findings and suggestions.
• Recommend and help implement improvements based on user feedback and research data, including the development of a prioritised improvement plan.

Essential Skills:

• Research Proficiency: Expertise in conducting interviews, surveys, and usability testing.
• Analytical Skills: Capable of interpreting complex data to provide clear, meaningful insights.
• Communication: Strong written and verbal communication skills for presenting research findings.
• Problem-Solving: Adept at identifying user experience issues and creating effective solutions.
• Collaboration: Proven ability to work effectively with cross-functional teams and stakeholders.
• Adaptability: Flexibility to adjust to evolving project needs and user requirements.

This Cardiff-based role offers a quick start, with applications reviewed on a rolling basis. If you’re interested in finding out more, please contact Emmy Bevan directly and apply today!