HR Officer - hr-inspire Ltd : Job Details

We have an exciting opportunity to join our team as a HR Officer at our thriving business consultancy, based in the heart of the beautiful market town of Tring, Hertfordshire. Are you looking to develop into a HR career and want to get started? Join us here at hr inspire!

As an HR Officer, you will play a pivotal role within hr inspire, supporting across multiple customers across all business functions, from business administration, payroll, onboarding/offboarding, HR communications and more!

The ideal candidate will be detail oriented, well organised, team player and possesses excellent communication skills.

What can we offer you?

• A competitive basic salary, up to £25,000 per annum (pro-rata if part time) dependent on experience
• 30 days per year (inclusive of bank holidays), increasing with length of service!
• Annual Performance Bonus opportunities
• Company pension
• Team events to celebrate success!
• PrivateHealthcare Plan (following a qualifying period) and Group Life Assurance Plan including Smart Health Benefits
• Retail discount scheme - giving you discounts on all your favourite brands!
• Dog Friendly Office!
• Career Development opportunities

Your key responsibilities will be:

• Manage customers’ expectations in assisting with Customer queries, HR administration, Recruitment and Training.
• First line call answering for Customers with inbound calls, assess their need, assist accordingly, or escalate to appropriate key contact as appropriate
• Provide administration services for all onboarding work relating to new hires including chasing references, new starter forms, bank details, reminder of probation reviews, appraisal reminders for customers and other large HR outsource customers
• Creation of bespoke policies, procedures and people guidelines for a wide range of customers in conjunction with agreed work priorities by Directors, HR Consultants, and HR Advisors
• Review external customer email boxes and respond to queries or escalate to Director, Consultant or Advisor as appropriate
• Facilitating DBS checks on behalf of customers as and when required
• Collaborate with external payroll processing companies on behalf of clients to manage monthly payroll input, ensuring accurate and timely processing.
• Facilitating the paperwork and joining instructions for Health & Safety weekly training
• Supporting HR Consultants in creation of tailored training content within PowerPoint to meet their customer needs
• Manage customer queries or requests for information as appropriate to ensure a smooth implementation

What can you bring to the team?

• Strong administration experience, working in a customer facing role or experience working in a recruitment or HR/payroll role
• Confident in communication skills such as via telephone or email.
• An interest into HR Development Qualifications such as Level 3 CIPD/Level 5 CIPD
• Excellent Microsoft skills and use of databases/systems (HR Systems Desirable)
• Motivated, flexible, reliable and discreet
• Enthusiastic and high energy and pro-active
• Able to maintain a high level of confidentiality and a sound attention todetail
• Able to communicate succinctly both verbally and inwriting
• Sound time management and able to multi-task
• Able to work well as part of a team or independently

Want to hear more about what we do or get in touch, contact us today!