HR Shared Service Associate - Parkside Office Professional : Job Details

• HR Shared SErvice Associate - Benefits Team
• Hybrid working
• European Language highly desirable

The Position We have an exciting opportunity for a Benefit Operations Associate to be based in Stockley Park, Uxbridge. This position will be responsible for providing benefits-related support to employees, managers and stakeholders within the HR function across Europe.Key objectives

• Serve as a first point of contact for employees, managers and HR Business Partners, providing high quality HR advice and guidance related to benefits administration with a focus on excellent customer service on a wide range of HR activities and processes
• Manage the day-to-day benefit administration by informing providers of changes in an employees’ life cycle and maintaining online benefit platforms across multiple countries in Europe
• Provide subject matter expertise in benefit-related processes, policies and tools
• Identify process improvements by identifying issues, process delays and quality problems and recommending solutions
• Contribute to the ongoing development of the HR Shared Services FAQ library
• Ensure compliance with appropriate data protection legislation at all times
• Liaise with internal departments and third-party service providers as necessary

Essential skills and experience

• Must have an interest and understanding of general HR policies and procedures
• Must possess solid verbal, written, interpersonal and telephone communication skills
• Be able to multitask yet remain detailed-oriented with sound time Managment skills
• Experience with Workday, Service Now and Darwin is desirable