HR Systems Manager - Jollyes The Pet People : Job Details

HR Systems Manager, based Waltham Abbey (Hybrid role). Salary c £50-60k p.a. + many benefits.Do you have a HR background and a passion for systems and data?  We’re hiring for a newly created role in our People team for an experienced Systems Manager, to provide our regular and ad-hoc reporting from our HRIS iTrent and other HR systems, and be able to analyse and interpret the data and trends to provide actionable insights on our people metrics.

.The BenefitsIn return for your skills and experience as an HR Systems Manager, we offer you the following:

• Competitive salary of c £50-60k p.a. (depending on experience)
• Generous colleague discount on Jollyes products (up to 50%) and discounts on additional services (e.g. dog grooming, community pet clinic)
• ‘Treats’ Employee Reward Scheme (discounts and cash back on hundreds of retailers and service providers)
• ‘We Care’ Employee Assistance Programme (discounts and cash back on various medical & mental health services)
• 25 days annual leave plus bank holidays
• Additional paid leave for your wedding or civil partnership, new pet’s 1st day, long service and your birthday off!
• Cycle2Work scheme – up to 47% off a new bike and accessories with Halfords
• Retail Trust membership for lots of wellbeing, financial and counselling support

Further benefits on completion of probationary period:

• Critical Illness & Life Assurance schemes
• Private Medical Insurance
• Company pension scheme

This is a full time, hybrid role involving 3 x office days per week at our pet-friendly support office in Waltham Abbey (Essex) and up to 2 x days per week from home (or other Jollyes location as preferred). 37.5 hours per week.

The Role – HR Systems ManagerThis newly created role sits within our People team and will be responsible for managing and optimizing the HR systems and providing accurate, timely HR management information to support strategic decision making. This role ensures that HR technology and data management processes are efficient, secure and aligned with the overall values and mission of Jollyes. The people, MI and Systems Manager will oversee the HRIS (iTrent).This role will be called ‘People, MI & Systems Manager’ within Jollyes but appreciate in other businesses candidates may know it more as ‘HR Systems Manager’.

A full job description is available on request, but to summarise your key responsibilities:

• Manage, maintain and optimise the HR systems ensuring they meet the evolving needs of the business
• Ensure data integrity with all HR systems maintaining strict adherence to data protection regulations
• Act as the system administrator for the HRIS, ensuring smooth functionality, updates and data accuracy
• Lead system upgrades, implementations and integrations with other business systems (e.g. recruitment, tableau, LMS, finance)
• Provide technical support and training to the People team and all end users of the system
• Work closely with IT and external vendors (MHR, Talos, Learning Pool) to troubleshoot issues and ensure seamless system performance
• Enhance the user experience of the HR systems holding regular listening groups to take on board feedback
• Develop and maintain data management policies and processes to ensure accuracy and compliance, conducting regular data audits to identify and resolve any discrepancies or inaccuracies
• Develop and deliver regular HR management reports, dashboards and analytics to provide insights on key HR metrics (labour turnover, absence, gender pay gap)
• Work closely with people leadership team to design and implement custom reports based on business needs
• Provide actionable insights and recommendations based on HR data analysis to support business decisions
• Provide reports to forecast future people spend in conjunction with NMW, annual pay rises and bonus calculations, assisting with maintaining salary benchmarking data
• Ensure timely and accurate reporting for internal and external stakeholders including statutory and regulatory reporting
• Able to build dashboards and display data for stakeholders in an engaging and understandable format 
• Be the point of contact for user queries, troubleshooting issues and develop / deliver training on HR systems, being the technical support, enhancing colleagues knowledge of the system.

The Skills – HR Systems ManagerTo be successful in this role, you’ll need the following skills, experience and qualities:

• Share our values of being: Wise, Focused, Genuine, Eager, Together
• Experience of using iTrent HR / payroll software is essential 
• Ability to use Tableau or similar data visualisation / reporting / analytics tools
• Strong data analysis skills, with the ability to interpret complex data and produce actionable insights
• A HR Management background for knowledge on what the data is showing and what actions may be appropriate to drive improvements in HR metrics
• Strong project management skills, with experience managing system implementations or upgrades
• Experience in training and supporting end users on HR systems
• Knowledge of data protection regulations and experience
• Strategic thinking and problem solving with the ability to manage and influence stakeholders at all levels
• Strong attention to detail and analytical skills with commitment to continuous improvement and innovation
• Strong communication skills with the ability to translate technical concepts to non-technical stakeholders

About Jollyes – The Pet People

Jollyes are an award-winning UK pet retailer with over 100 stores and 50 years of pet expertise between our paws. Winners of the Pet Industry Federation ‘Best Pet Retailer 2023’, Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues.

To Apply:

If you’re looking for a career with a company who will truly value you and recognize your contribution with some fantastic rewards and benefits, where you can really make a difference, click to apply today!

Respectfully no agencies please