ICT Apprentice - QA : Job Details

Employer description: Comcheck Systems Ltd are an IT service provider who have been supplying IT support and services for over 30 years.

Overview: We require a new member of the team to assist in our repair and retail department.

The Apprentice will learn how to diagnose and repair IT products, including: PCs, Laptops, Apple Macs, Servers, Printers, Networking equipment as well as diagnosing and installing software products and solutions.

The new team member can also expect to be trained in ecommerce sales platforms and gain an in-depth knowledge of how to retail refurbished products.

Main Responsibilities: 

• Diagnostic of product issues
• Repair IT products
• Installing software
• Troubleshoot user and software issues
• Sales support
• Customer service
• E-Commerce Solution

What we are looking for:Desirable skills required:

• Microsoft Office basics
• Ability to deliver great customer experiences in an active environment
• Strong interest in technology, and passion for learning new products and features
• Strong communication skills that let you converse freely with small groups and individuals
• Strong desire and ability to solve problems
• Ability to adhere to a schedule maintaining customer expectations
• Excellent administrative and quality control skills

Entry Requirements:

• 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information, please visit the UK ENIC website. 

Benefits:

• Casual dress code
• Friendly atmosphere
• Flexible working hours
• 28 days annual leave including bank holiday
• Mental health and wellbeing support
• Travel to and from QA training and or customer sites paid by company

Future prospects:The role offers long term security and the opportunity to progress into a permanent position.

Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!