ICT Technician - IT Talent Solutions Ltd : Job Details

Job Title: ICT Technician

Location: Multiple School Sites

Salary: Up to £28,000 per annum

Overview:

We are seeking a proactive ICT Technician to join our dynamic team, dedicated to providing first-line technical support within a school environment. This role is essential for ensuring that our technology services across various school sites run smoothly and efficiently.

Key Responsibilities:

• Provide first-line IT support for Windows operating systems and Microsoft 365 applications in schools.
• Troubleshoot and resolve hardware and software issues on-site and remotely.
• Assist staff and students with setup, installation, and configuration of ICT equipment.
• Maintain accurate records of support requests and solutions in our ticketing system.
• Collaborate with senior technicians to escalate complex issues when necessary.
• Conduct routine checks and maintenance of ICT equipment across multiple school locations.
• Ensure compliance with security policies and best practices.

Essential Requirements:

• A valid UK driving license and access to a car for site visits to various schools.
• Enhanced DBS check (carried out by employer)
• Two professional references.

Qualifications:

• Proven experience in an IT support role, particularly with Windows and Microsoft 365.
• Strong problem-solving skills and a customer-focused approach.
• Excellent communication skills, both verbal and written.
• Ability to work independently and travel to multiple school locations as required.

Benefits:

• Competitive salary up to £28,000.
• Opportunities for professional development and training.
• Supportive team environment.

If you are passionate about technology and making a difference in a school setting, we encourage you to apply and become an integral part of our team!