ILS Import Operations Specialist - Parkside Office Professional : Job Details

As an ILS Import Operations Specialist, you’ll use your talents to create innovative solutions and shape the future across our business. Join a dynamic team that undertakes a range of activities to support the overall Life Science Sector for the London Station. Key activities include:

• Handling logistics compliant to MHRA and GDP guidelines
• Manage and control temperature controlled consignments
• Adhere to Customs Compliance procedures and documentation
• Adhere to the Duty & VAT payment policy
• Booking in of shipments to the London Branch LSH
• Create Customs Entry iterations using the GSC online tool.
• Create delivery notes for Import Operations-controlled accounts
• Ensure the Job File is fully and accurately completed reflecting all commercially relevant information and services provided
• Liaise directly with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
• Liaise directly with branches on shipment planning and coordination
• Liaise directly with Transport & Warehouse teams on shipment planning and coordination
• Maintain mandatory milestones and remarks
• Manage allocated customers against agreed SOP
• Manage iteration exceptions directly with the GSC
• Manage the timely movement of shipment documentation to London Customer Services
• Update GCCS with all required inputs including root cause and solution when assigned
• Support the measurement of Key Performance Indicators
• Experience of HMRC procedures essential.
• Experience in / Knowledge of transport planning
• Commercial awareness essential.
• Knowledge of Freight Forwarding industry: imports, exports and related processes desirable
• Two or more years’ experience within the Life Science Sector in Freight Forwarding Industry desirable.

 Skills  & Experience:

• Experience within the Freight Forwarding Industry.
• Commercial awareness.
• Clear and concise communication skills (written and spoken).
• Ability to follow processes.
• Ability to support a culture of continuous improvement.
• Inter-personal skills - Influencing, communication, relationship management, cultural awareness and ability to work across teams.
• Knowledge of Freight Forwarding industry: Exports, Imports and related processes.