Import Export Operations Coordinator - Reed : Job Details

Do you have multi-modal freight forwarding experience within import & export? Are you familiar with break bulk and out of gauge (OOO) procedures?

My client, a Chiswick-based logistics & supply chain company are recruiting for an experience Operations Project Coordinator. The successful candidate will have a key focus on maintaining customer service within multi-modal import and export and will provide both operation excellent and high customer satisfaction at all times. This is an office based, Monday - Friday position, working from 9am - 5:30pm.

Main duties: 

• Handle multi-modal import/export transport operations (air, road and sea) from start to finish 
• Handle out of gauge (ooo) and break bulk cargo shipments 
• Operational planning and scheduling, coordinating shipment activities 
• Quoting and invoicing customers 
• Reporting and controlling urgent deliveries, control track and trace information
• Receiving and actioning of customers' shipping instructions 
• Cooperate with and handle customs-related activities and paperwork
• Ensure customer retention and satisfaction 
• Further operational duties as and when required 

Key requirements: 

• Knowledge and understanding of break bulk cargo and out of gauge operations 
• Import/export experience 
• Multi-modal freight forwarding experience (air, road and/or sea)
• Freight forwarding experience within the oil, gas, mining or energy sectors would be beneficial