Inbound Sales Advisor - Connections The Recruitment Specialists : Job Details

We are seeking a motivated Inbound Sales Advisor to join our clients team on a temp-to-perm basis. The successful candidate will handle inbound calls from customers experiencing plumbing, electrical or gas emergencies, assisting them in connecting with the appropriate contractors.Key Responsibilities:

• Manage incoming calls from customers in need of emergency assistance.
• Gather necessary details about the customer's emergency situation and arrange for a contractor to attend to the issue.
• Process and handle customer payments efficiently and accurately.
• Aim to achieve sales targets, with potential earnings increasing based on performance.
• Ensure a positive customer experience by providing accurate information and timely connections to tradespeople.

Qualifications:

• Strong communication skills and a customer-oriented approach.
• Ability to handle emergency situations with empathy and professionalism.
• No outbound calling; all interactions will be with customers who initiate contact.

Details:

• 40 hours per week, including either a Saturday or Sunday.
• Temporary to permanent contract.
• Shifts will vary between 7 am and 9 pm.
• £11.50 per hour plus £5 per sale (approximately 20 sales per day at peak).

If you have any questions or need further information about the role, please feel free to reach out!