Infrastructure Technician Apprentice - QA : Job Details

Who we are:Situated in Yorkshire and Liverpool, Blacklight Software are a forward-thinking Microsoft Gold Partner specialising in Microsoft solutions and bespoke software development. Our in-house team of Business Analysts, Project Managers and Software Developers are experts in creating and delivering software solutions for all of our customers. Offering a consultative and comprehensive approach, we provide our clients with the assurance they need to make us the digital partner of choice.

Overview:We are looking for a motivated and enthusiastic person to join our IT team Infrastructure Engineer Apprentice. This apprenticeship is designed to give you hands-on experience in designing, maintaining, and optimising IT infrastructure in a dynamic, fast-paced environment. 

You will work closely with senior engineers to develop skills in network management, server maintenance, cloud platforms, and cybersecurity, while also working towards relevant qualifications.

Location: S Park Way, Wakefield, West Yorkshire, WF2 0XJSalary: 16,000 per annum. Hours: Full-time, 40 hours per week. 

Key Responsibilities: 

• Assist in Infrastructure Maintenance: Support senior engineers in managing, maintaining, and troubleshooting IT infrastructure, including networks, servers, storage systems, and data centres.
• Monitor Systems: Regularly monitor performance, availability, and security of networks, servers, and other critical infrastructure components.
• Documentation: Help create and maintain accurate documentation of IT infrastructure, configurations, and changes made during operations.
• First-Line Support: Provide first-line technical support to internal teams, helping with issues related to connectivity, hardware, and software.
• Learn and Apply Best Practices: Understand and follow industry best practices for managing security, backups, disaster recovery, and network performance. 
• Collaboration: Work closely with cross-functional teams (e.g., development, security, and operations) to ensure efficient IT operations.
• Cloud Infrastructure: Gain exposure to cloud-based infrastructure services such as AWS, Azure, or Google Cloud. Support cloud migration projects and manage cloud resources.
• Network Configuration and Support: Assist in configuring and maintaining switches, routers, firewalls, and VPNs to ensure secure and reliable connectivity.
• Security and Compliance: Learn about cybersecurity frameworks and support the implementation of measures to protect IT infrastructure from threats.

What we are looking for: Skills and experience: 

• Interest in IT Infrastructure: A strong passion for IT and a desire to build expertise in infrastructure engineering.
• Problem-solving: Strong troubleshooting and analytical skills, with the ability to solve issues systematically.
• Communication: Good verbal and written communication skills, with the ability to work effectively within a team.
• Basic knowledge: Familiarity with operating systems (Windows, Linux), basic networking (IP addressing, routing), and cloud computing (advantageous but not required).
• Willingness to learn: Proactive and eager to learn new technologies, with a commitment to continuous professional development.

Any IT certifications or courses related to networking, systems administration, or cloud technologies (is desired but not essential).

Entry requirements:

• 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information, please visit the UK ENIC website. 

Benefits:

• Training & Development: On-the-job training with experienced engineers, plus external learning opportunities and certifications (e.g., Microsoft Azure AZ900 & MS900).
• Supportive Environment: A collaborative and innovative work culture where you’ll have the chance to make a real impact.

Other Benefits:

• Free on-site parking
• Casual dress code
• Friendly atmosphere
• Coffee machine
• Free Tea/Coffee/fruit
• Flexible working hours can be arranged if required

Career Progression:There is an opportunity to transition into a full-time Infrastructure Engineer role upon successful completion of the apprenticeship.

Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!