Insurance Claims Executive - Massenhove Recruitment Limited : Job Details

Senior Claims Executive

Job Market - Insurance Claims

Senior Claims Executive - About the role

A key liaison between the client and the insurer, you will ensure that claims are administered in line with the expected standards, regulatory requirements and that an excellent service level is maintained.

Senior Claims Executive - Key duties

Presents claims to underwriters, dealing with queries, providing feedback and responding appropriately to clients, insurers and relevant internal departments.

Reviews and prepares correspondence regarding notifications and claims to ensure that products and cover best meet the client’s risk requirements, business objectives and compliance requirements.

Keeps clients and insurers advised of developments relating to notifications and claims, liaising with third parties as vital.

Investigates and resolves queries from clients etc, following these through to resolution and keeping all parties advised throughout the process.

Manages assigned projects and contribute to other projects as the need arises

Provides relevant management information to senior management

Develops positive relationships with markets

Negotiate with markets to achieve the best outcome for the client

Maintains any ongoing delegated authority contracts appropriately and efficiently

Create comprehensive claims documents.

Ensure up to date records are maintained at all times on the Group systems

Interprets instructions and issues arising, and then implement actions according to policies and procedures

Senior Claims Executive - Key requirements

It would be an advantage if the jobholder has previous Claims based experience (ideally with an international broker), but this is not crucial.

Good understanding general principles of insurance.

Good understanding of London market operations (Lloyd’s and company markets)

Good knowledge relating to claims-handling process.

Understanding of broking and underwriting process.

Awareness of the regulatory environment and requirements.

Good level of communication and interpersonal skills including, written, verbal and face to face

Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

A copy of our D&I policy can be made available upon request.