Internal Account Executive - PIB Group : Job Details

You and our teamThe people make Cooper Solutions what it is, and we have a close-knit team of 30 people based in our Barford office, near Warwick. We are passionate about supporting one another, and always encourage learning and growth within the team. We pride ourselves on our excellent customer service and are well regarded by our customers for doing so.YouAre you customer services driven and keen to work for a leading and growing organisation?   Do you want to work for a company who really cares about their people and their customers? If the answer is yes – then Cooper Solutions is the place for you!  We’re looking for a team player with a good sense of humour who puts the customer first in all that they do.  We are proud and passionate about the customers we support and therefore excellent customer service experience is essential as well as a passion for learning and personal development. You’ll need to be organised, able to multi-task, and have a professional telephone manner. The roleAs an Internal Account Executive, the role includes:

• Responding to customer support calls and emails
• Daily customer support tasks
• Supporting the Account Managers with tasks and projects
• Remote customer training and system implementation
• Month end reporting

A little bit about usCooper Solutions, part of PIB Group, have been developing and providing software and digital solutions for the retail automotive industry since 2001.We provide cloud-based solutions, specialising in day rate insurance, stock management, financial management, service to sales prospecting, vehicle appraisals and remarketing. Our products are used by over 2300 franchised retailers throughout the UK.Here at Cooper Solutions, we that take pride in our ability to deliver a first-class service to our customers. To do this we strive to create an environment which is great for our people. We want our people to enjoy coming to work, and to feel they can make a difference. We believe in treating our people well and showing them that they are what makes a company great.Further informationCollaboration is at the heart of everything we do. We believe that working together as one team across the Group is better for our customers, our businesses, and our employees, we offer excellent rates of pay, fantastic benefits and excellent career opportunities. PIB Group is an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.Your application will be treated in the strictest confidence.REF-219 746