Internal Communications Officer - NFP People LTD : Job Details

Internal Communications Officer

We have an exciting opportunity for an Internal Communications Officer to join a dynamic and ambitious team, delivering the best work of your life for people affected by stroke.

Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Position: POD36 Internal Communications Officer

Location: Home-based, UK, Nationwide (However, frequent travel will be required as part of this role (it will include team meetings to London and Birmingham)

Hours: Full-time, 35 hours per week (flexible working available)

Salary: Circa £30,700 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)

Contract: This is maternity cover until 31 December 2025

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Sunday 29 September 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: week commencing 14 October 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The People Experience Team describes, influences, and grows the culture and experience at the organisation. It’s at the heart of what the team does, and these values express how everyone goes about their jobs every day.

As an Internal Communications Officer, you’ll partner with colleagues to design, curate and craft great internal communications for volunteers and staff to drive a great experience.

You will:

• Write clear, transparent and accessible messages for different audiences to help staff and volunteers get what they need while volunteering or at work.
• Be an expert in using the network of internal communication channels (including Viva Engage, Teams, Zoom, DotDigital and an intranet) encouraging staff and volunteers to connect with, and feel connected to, the charity, the strategy, and it’s work.
• Respond to general queries such as technical fixes, proofreading, improving channels, pulling reports, while working at pace.
• Collaborate and coach others to understand the real problem or opportunities to help them achieve their communication goals.

About You

You’ll have:

• Experience working in an internal or external communications team.
• Experience using a wide range of internal communications channels to engage a large/multi-team and remote working workforce.
• Excellent writing skills, using audience understanding and insight to craft messages.
• The ability to develop, design and execute an internal communications plan to meet people’s needs.
• An understanding of workplace culture, experience and communication principles.
• An understanding of coaching techniques to help others find solutions.

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

The organisation believes everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

The charity provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. It provides tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

The team are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

Individuality leads to a richer experience for people and better support for all those affected by stroke.

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.

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