Internal Sales Administrator - Reed : Job Details

Inside Sales Administrator

• Location: Stansted, driver essential due to location
• Job Type: Full-time
• Annual Salary: £28,000

We are seeking a proactive Inside Sales Administrator to join our dynamic team. This role is ideal for someone with a background in import or export, whether from an agency or in-house. As an Inside Sales Administrator, you will play a crucial role in managing customer interactions, preparing sales documentation, and supporting our sales team.

Day-to-day of the role:

• Customer Interaction: Respond promptly to customer inquiries, gather missing information, and provide comprehensive support.
• Sales Documentation: Prepare and verify essential sales documents, including contracts, ensuring accuracy and compliance.
• Database Management: Maintain and update customer and sales records in our in-house CRM system to ensure data integrity.
• Reporting: Generate and analyse sales reports to track performance metrics and identify emerging trends.
• Coordination: Work closely with logistics and other relevant departments to ensure timely deliveries.
• Support Sales Team: Assist with various administrative tasks to enhance team efficiency and effectiveness.

Skills:

Previous experience in sales support or administration is preferred

Knowledge of import or export processes is highly advantageous

o    Strong organizational and multitasking abilities

o    Excellent communication skills, both written and verbal

o    Proficiency in CRM software and MS Office, particularly Excel

o    High attention to detail and a commitment to accuracy

Work Environment:

• Hours: Monday to Friday, 09:00 to 17:30

• Setting: Office environment
• 6 months’ probation

Benefits:

Salary up to £28,000

Pension

Discretionary bonus

20 days holiday plus bank holidays

On-site parking (drivers essential due to location)

pension scheme