Internal Sales Coordinator - Michael Page Business Support : Job Details

We are currently recruiting an internal sales admin to manage the whole end-to-end order requirement processes for a large manufacturing business near Rochdale, Oldham. The role will underpin a pivotal position within the general B2B client services & sales function, on boarding clients & inducting new potential buyers. The role will also take involvement with international shipping requirements in order to fulfil stock & placement demands.

Client Details

The client we are recruiting on behalf of are a well-established manufacturing business dedicated to delivering high-quality products with precision and efficiency to a number of third-party handlers & international distributors. With a strong focus on innovation, sustainability, and continuous improvement, we utilise advanced production techniques to meet industry demands. Our commitment to excellence ensures that we provide reliable solutions to our clients while maintaining a dynamic and supportive work environment for our employees.

Description

Key responsibilities will consist of:

* Generate reports on sales performance, pipeline status, and key metrics for management review.* Order processing & billing duties.* Handle order entry, ensuring that customer orders are accurately recorded in the system.* Coordinate with finance and billing teams to ensure invoices are generated and sent to clients on time.* Track the status of orders and manage communications with clients regarding delivery time lines or issues.* Ensure smooth integration between dealership systems and those of the manufacturer or distributor.* Process all transactions with precision and clarity, ensuring records are up-to-date.* Regularly update vehicle and customer records to ensure accuracy and completeness.* Provide a professional and welcoming reception to all visitors, ensuring a positive first impression.* Efficiently handle telephone enquiries, considering peak periods and ongoing meetings.* Provide actionable insights to the sales leadership team for strategic decision-making.* Assist in the development and documentation of standardised sales processes and workflows.* Identify inefficiencies in the sales process and recommend improvements.* Train team members on new tools, processes, or updates to the sales platform.* Tool and Technology Management:* Manage and support sales tools, such as CRM software, proposal tools, and analytics platforms.

Profile

The successful candidate will possess:

* Good communication skills* Good planning & organising skills and ability to prioritise* Ability to work within a team as well as on own initiative* Ability to ensure all outgoing sales correspondence is dispatched promptly.* Possess a working knowledge of manufacturer systems and documentation handling requirements* Conducted all transactions with precision and maintained clear records.* Uphold a consistently professional and courteous welcome for all visitors.* Enhance the reputation of the business during interactions with others.* File completed invoiced job card histories and conduct annual archiving of job cards.* Presentation skills is preferable* Negotiating skills are preferable* SAP & necessary order processing knowledge

Job Offer

• Basic salary of £26,000 DOE
• Performance-related bonus & commission
• Fuel car allowance
• Core hours of 8am till 4pm with flexibility
• Death in service allowance
• Pension contribution
• 28 days standard holiday
• Internal progression opportunities