Internal Sales Manager - ACS Recruitment Solutions Ltd : Job Details

Internal Sales ManagerNorthampton Mon-Thu (9am-5pm) Fri (9am-4:30pm)£40-45kWe have proudly partnered with a leading business with over 65 years of expertise in their field, offering expert technical support and custom design solutions. They are looking for a driven and dynamic Sales Manager to lead their Internal Sales Team. You’ll be responsible for ensuring seamless operations, hitting targets, and enhancing customer satisfaction. With a strong focus on process improvement and proactive sales, you’ll play a key role in delivering a market-leading experience for our clients.Key Responsibilities:

• Lead, motivate, and develop the Internal Sales Team to achieve sales and customer service KPIs.
• Build strong relationships with customers and internal teams, ensuring seamless collaboration.
• Manage quote requests, orders, and after-sales processes efficiently.
• Implement proactive sales strategies to drive revenue growth.
• Monitor sales performance, analyse data, and report to senior management.
• Work cross-functionally with logistics, marketing, and external sales to align strategies.
• Conduct team meetings, one-to-ones, and provide ongoing coaching.
• Continuously improve processes to boost efficiency and customer satisfaction.
• Stay updated on market trends, competitor activities, and industry developments.

The Ideal Candidate:

• 3+ years of experience in sales and/or customer service management (B2B preferred).
• Strong leadership skills with a track record of team success.
• Excellent communication and relationship-building abilities.
• Proven experience in developing and executing sales strategies.
• Analytical mindset with the ability to interpret sales data.
• Customer-focused approach with a passion for top-tier service.
• Proficiency in ERP, CRM, and Microsoft Office tools.
• A driving licence and access to your own transport is essential.

What they will offer you in return:

• Competitive salary
• Company phone & laptop
• Hybrid work options (post-probation)
• Free local gym membership (post-probation)
• Death-in-service benefit (3x annual salary)
• Company pension plan
• Ongoing training & professional development
• Fast-paced, high-growth environment with a supportive, team-oriented culture