Internal Sales Representative - Si Recruitment : Job Details

Internal Sales Representative

Si Recruitment

Job Location : Stockton-on-Tees, UK

Posted on : 14/11/2024 - Valid Till : 26/12/2024

Job Description :

Are you a proactive, customer-focused professional looking to take your career to the next level?

We are partnering with a dynamic client who is offering an exciting opportunity to join their team as an Internal Sales Representative with a clear path to advance into a Business Manager role.

Key Responsibilities:

Customer Care & Sales Support:

  • Deliver excellent customer service through phone, live chat, and social media channels.
  • Handle customer complaints with professionalism and efficiency.
  • Create and send order confirmations; process orders promptly.
  • Manage CRM entries and respond to customer reviews.
  • Assist with payment processing, website updates, and Facebook inquiries.

Logistics & Supply Chain Management:

  • Oversee supply chain management and development.
  • Implement logistics strategies to enhance operational efficiency.
  • Monitor and report business performance to directors through weekly reports.
  • Liaise with suppliers, sales, and marketing consultants to optimize performance.

Operations & Compliance:

  • Manage the Customer Care department, covering holiday schedules when necessary.
  • Work closely with the Finance Department on payment processes, including Amazon Pay.
  • Ensure compliance with FCA regulations and handle insurance matters.
  • Attend monthly board meetings to report on key business metrics.
  • Support office management tasks as needed.

What We're Looking For:

  • Strong communication skills with a passion for customer service.
  • Experience with CRM systems.
  • Ability to multitask and thrive in a fast-paced environment.
  • A proactive problem-solver with a keen eye for detail.
  • Previous experience in logistics, customer care, or internal sales is a plus.

Why work with my client?

  • Clear career progression to a Business Manager role.
  • Opportunity to work with a supportive and growth-oriented team.
  • Training and development to enhance your skills.

Salary : -

Apply Now!

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