International Customer Administrator - Recruitment Solutions (North West) Ltd : Job Details

Our client is a leading global multi-modal freight forwarder & parcel distribution company and are expanding their team at their head office. They are looking for an International Customer administrator to join their driven team!

Benefits:

• Free on-site parking
• Pension Scheme
• A friendly and driven working atmosphere
• 25 Days Holidays plus Bank Holidays

Key Responsibilities

• Manage the portfolio of existing international customers.
• Serve as the main point of contact for customers and respond promptly to queries and concerns.
• Produce quotes for customers and provide troubleshooting advice for systems and label printing.
• Liaise with the China office regularly for import and export queries
• Develop relationships and partnerships with new and existing customers.
• Work towards achieving individual targets and KPI’s and contribute to business goals.
• Prepare regular reports for management to evaluate effectiveness.

Skills & Requirements

• Excellent customer service and communication skills over telephone and face to face.
• Detail driven and adherence to deadlines.
• Computer literate with knowledge of all Microsoft Office applications.
• Excellent team-worker with drive and enthusiasm.
• Familiarity with CRM systems

If you interested in the role, send your CV to the office. Alternatively, give us a call to be the first to apply!