IT Account Manager - NMS Recruit Limited : Job Details

IT Account Manager

Salary:

£35k - £50k

Location: (Remote or Hybrid)

Our client is seeking a dedicated IT Account Manager for a full-time position, which can be on-site, hybrid, or remote. In this role, you will be responsible for managing and nurturing client relationships, ensuring that their IT needs are met with the highest levels of customer satisfaction. Additionally, you will play a key role in driving business growth through development and sales efforts.

Key Responsibilities:

• Manage and maintain strong relationships with clients, acting as their primary point of contact for all IT-related needs.

• Collaborate with clients to understand their business objectives and tailor IT solutions to meet those needs.

• Lead business development efforts, identifying opportunities for growth and driving revenue.

• Provide exceptional customer service, ensuring client satisfaction and addressing any issues or concerns promptly.

• Collaborate with internal teams to deliver customised IT services, support, and products to clients.

• Monitor client accounts, proactively addressing potential challenges and ensuring smooth delivery of services.

Desirables:

• Proven skills in Account Management and Business Development.

• IT Reseller or IT MSP experience / SAAS - 1 years of experience minimum.

• A proven track record of success.

• A new business focused individual - "hunter" mentality.

To apply, please send a copy of your CV and a covering letter to alex . drury @ nmsrecruit . com or, alternatively, submit your application via the link below