IT Analyst - Mobile Devices - Booker Group : Job Details

About the role

The IS Analyst for Mobile Devices within in the IS Workplace Systems team of Booker, and is responsible for delivering effective, secure and efficient mobile device management to help improve customer satisfaction and cash profit.

The role is primarily responsible for helping to lead the build, issue, support and security aspects of mobile devices issued to colleagues and users throughout the Stores, Distribution Centres and Offices of Booker, found in various locations throughout the UK. There will also be a requirement to make use of dedicated systems used to run applications, system & security policies and asset management of the devices.

Due to the nature of the role, and systems supported, it may on occasion be vital to work outside of normal business hours. In addition to this, the successful candidate will be expected to be part of an out of hours issue process, and be expected to support the business on an adhoc and reasonable best endeavours\' basis should urgent incidents arise outside of standard office hours.

Role Responsibility

• Run mobile device administration.
• Run project development budgets.
• Monitor system critical metrics.
• Generate management information reporting.
• Support delivery of the mobile device roadmap.
• Handle equipment spares availability.

You will need

Skills relevant for this job

• Desire to learn / supply / drive progress.
• Excellence in building positive relationships with business team members.
• Good technical trouble shooting and analytical skills
• Ability to prioritise activities and organise own work schedule where applicable
• Good written and verbal communication skills, being able to communicate optimally and efficiently with colleagues, customers and suppliers
• Ability to adapt quickly to change
• Valid Full UK Driving Licence

Experience relevant for this job:

• Good understanding of mobile & tablet devices using Android & IOS operating systems
• Knowledge of mobile device management systems
• Knowledge of wholesale industry business processes useful, not crucial
• Technical project management skills
• Service leadership skills
• Consistent delivery of results
• Ability to fix, test, repair and service equipment

Whats in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family.
• A great holiday package

About The Company

Be part of something special. Join our team at Booker.

Booker is the UK’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country.

Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers.

Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require.

Wherever you join us, you’ll be part of an organisation that will help your career to keep moving forward.

*Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*