IT Apprentice - QA : Job Details

Employer description: Eastwood Park is comprised of a delightful 19th Century country house and innovative, state-of-the-art training centre, located within 200 acres of beautiful South Gloucestershire countryside. The country house provides the perfect setting for conferences, events, and weddings, complete with stunning panoramic views, and original features to be marvelled at. 

Overview:We are currently seeking an Apprentice to join our apprenticeship program.Apprentices will provide all colleagues with software and hardware support for their workstations, as well as account management support.

An Network Engineer Apprentice will also work supporting company server and hardware infrastructure, software for this hardware, and other various enterprise level software’s utilized by the business. 

Location: Wotton-Under-Edge, Gloucestershire

The role will include: 

• Imaging Laptops, desktops, servers, notebooks, and tablets
• Installing Laptops, desktops, servers, notebooks, and tablets on site

Salary:Starting at £18,000 per annum -- with incremental pay increases based on successful completion of the apprenticeship touch points.

Key Tasks & Responsibilities: [will include but not be limited to:] 

• Installing cabling, CAT5, CAT6A, CAT7 and OS2, OM4 fibre
• Installing and programming a variety of switches, firewalls, routers and printers
• Working with Desktop Engineers to maintain image libraries 
• Troubleshooting software issues with Laptops, desktops, servers, notebooks, and tablets 
• Acting as an account admin for various software products 
• Assist with Wireless account management
• 365 Help, migrations to and from, day-to-day management
• Troubleshoot network issues 

What we are looking for: Desired skills: 

• Excellent knowledge of Windows operating systems 
• Familiarity with Active Directory, group policies, and user account management 
• Strong troubleshooting and problem-solving skills with the ability to analyse and resolve technical issues efficiently 
• Excellent communication and interpersonal skills 
• Ability to work independently and collaboratively within a team environment 

Entry requirements:

• 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information, please visit the UK ENIC website. 

Working week:37 hours a week, Monday to Thursday (8:00am to 16:00pm with 30 minutes for lunch) Friday (8:00am to 15:30pm with 30 minutes for lunch)

Benefits: 

• 25 days holiday, plus bank holidays and an additional holiday purchase scheme
• Private medical scheme (after 1 years’ service)
• Plenty of free parking
• Access to a huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers
• Access to 24/7 support and counselling as well as personal, emotional and financial wellbeing tools
• Online GP
• Pension scheme with Aviva (subject to qualifying criteria)
• Life assurance

Future prospects:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. 

Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!