IT Assistant - Glu Recruit LTD : Job Details

Ref: 701

Glu Recruit are seeking an IT Assistant to work closely with the IT Manager and independently to deliver a range of integral IT support functions in accordance with internal procedures and best practice.

The role:

• To serve as a first point of contact for staff on IT & telecoms related issues, providing support and advice as required.
• To facilitate and support the provision (and maintenance) of IT equipment as appropriate.
• To assist the IT Manager with the design, implementation and maintenance of internal systems including the Case Management system.
• To assist in the roll out and implementation of new & existing operating systems & new technology
• To assist in the preparation and implementation of reporting systems including through the case management system.
• To support the set up and configuration of computers for all new staff.
• To support the IT Manager in the provision of IT training including contributing to IT inductions for new staff.
• To facilitate internal changes including supporting internal moves.
• To undertake various IT administration tasks including maintaining internal records.
• To proactively contribute to the overall development, implementation and smooth running of IT procedures including making suggestions as appropriate.
• To identify and undertake continual personal and professional development including contributing to the development of others as required.
• To follow and adhere to all company policies to ensure compliance at all times.
• To undertake additional tasks which fall within the scope of the role as directed and reasonably required.

The successful candidate:

Essential:

• A least 12 months experience within a similar role
• A demonstrable background in end user IT support
• Experience of rolling out operating systems
• Ability to work on own initiative and as part of a team
• Ability to prioritise and work within deadlines
• Excellent interpersonal and team working skills
• Strong communication skills

Personal style and behaviour:

• A professional, practical and pro-active outlook
• An integral commitment to the highest standards of client care
• A flexible, adaptable and solution-based approach Desirable:
• Previous experience working within a professional services environment (ideally legal)
• Experience of procuring and implementing new technologies
• Working knowledge of case management systems

Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role.

Glu Recruit LTD ensure that all qualified applicants are considered for employment in the role that they have applied for, and any other suitable opportunity that we advertise without regard to age, belief, colour, ethnic/national origin, gender identity, race, religion, sex, sexual orientation or based on disability. If you require any additional support to apply for this role, or any other role that we advertise please contact us directly for assistance.