IT Cloud Operations Engineers Apprentice - QA : Job Details

Employer description: DXC Technology is the world’s leading independent, end-to-end IT services company. We serve nearly 6000 private and public sector clients across 70 countries. We thrive on creating value for our customers by expertly guiding their digital transformation journeys.

Overview:We are looking for the next generation of apprentices to join our organisation.  If that’s you, then read on!

Our apprenticeships are designed for talented, passionate people who are looking to join an agile world leader and are ready to deliver the best solutions to transform businesses in the new digital world.

The IT Cloud Engineer Apprentice will focus on operating and maintaining the cloud environments of DXC customers. The main goals are to deliver agile and secure managed services on cloud platforms, to continuously increase the level of automation and security, to ensure high availability of the service, and to achieve a high level of customer satisfaction.

Duties will include:

• Monitoring, incident response, answering service requests, and execution of changes.
• Working to execute service requests logged by customers within scope of services.
• Working with team members to take ownership of incoming actions and issues and drive them to resolution.
• Assisting the team to proactively and continuously improve the service through.
• Driving further automation by scripting repeatable tasks.
• Improving monitoring metrics to detect incidents before they occur.
• Fixing incident root causes by contributing code fixes or design changes back to the service specifications.
• Learning to identify areas of operations with quality deficits or automation opportunities and work to improve.Contributing relevant automation and operation improvements back to development teams.

You will also:Leverage automation tools and Infrastructure as Code tools to maintain environment and execute changes while adhering to change management process.

Desirable skills:

• A strong desire to gain experience in cloud technology analysis
• Ability to work under pressure
• A continuous learner that stays abreast of industry knowledge and technology
• Good written and verbal communication skills

Salary: £18,000 per annum.

Working week: Monday- Friday, 9am - 5pm. 

Benefits:

• Free onsite parking
• Free onsite gym
• Onsite cafe
• Games area

Need to Know:

If successful at the screening stage, candidates will be invited to one of our great assessment days taking place in March, April and May.

Successful candidates will start their career with us in October 2025.

Future prospects:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.  If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW!