IT Infrastructure Engineer - EG Group : Job Details

Role: IT Infrastructure Engineer

Location: Blackburn, BB1 2FA

Contract: Full Time/Permanent

Salary: Dependent on experience & Bonus scheme

Company: EG Group

About the role…

Our IT Department is expanding and we have a new role available for an IT Infrastructure Engineer! As an IT Infrastructure Engineer you will be working as part of the IT Infrastructure department. The core responsibilities include supporting and maintaining infrastructure solutions and services, making sure services are delivered and act as an escalation point for the wider support desks.

This role will also comprise of project work.

Duties and Responsibilities

• Work with the Infrastructure Manager to ensure changes are planned and implemented in a structured and assured way.
• Assist with regular testing of the Business Continuity and Disaster Recovery plans and contribute to their ongoing review.
• Assist in infrastructure incident management and resolution.
• Action any alerts generated by the monitoring systems in a timely manner
• Support the IT Service Desk function.
• Proactively seek opportunities from across the organisation to improve the infrastructure.
• Documenting common practice, process flow diagrams & maintaining the knowledge base.

This list is not exhaustive and may be added to or amended from time to time.

Candidate Requirements

To apply for this position, you must have a broad technical background and have experience with most of the following;

• Active Directory Administration.

• Hypervisor technologies (Hyper-V, AHV or equivalent).

• Networking knowledge (LAN, IPv4, DNS, DHCP, Firewalls, Managed Switches, VLANs).

• PowerShell or any other scripting language or automation methodology.

• Office 365 / Exchange Online.

• Windows Server (2008-2019).

• Windows (7, 10).

• Veeam Backup - desired but not essential.

• Linux/Unix administration experience - desired but not essential.

Benefits & Rewards

• Performance Based Bonus Scheme.
• Employee Life Assurance.
• EG Group Discounts - up to 15% off at our stores and food to go restaurants.
• ASDA Discount Card - 10% off all ASDA stores.
• EG Cares Benefits - exclusive discounts across 900 retailers.
• Smart Health - 24/7 online GP access, health checks and health and wellbeing support.
• Employee Assistance Programme - access to our Wellbeing Centre which offers emotional & practical support including free financial advice.
• Learning & Development - access to our Learning Hub, the most extensive online course library in the world to support you with every step of your career at EG Group.
• Waterside Café - freshly prepared meals at affordable prices.
• Free Secure Car Parking.
• Dress Down Fridays.
• Flexi-Time.
• Prayer and Ablution Facilities.
• Sit / Stand Desk Facilities.
• Work Anniversary Rewards.
• Free Eye Test.

Who are EG Group?

EG Group is one of the world’s leading independent convenience retailers with an extensive network of sites across international markets in the United Kingdom & Ireland, Continental Europe, Australia and the United States of America.

Founded in 2001 by the Issa family with the acquisition of a single site in the UK, today the company is at the forefront of delivering an innovative approach to forecourt convenience retail.

At EG Group, we pride ourselves on being recognised for our investment model, trading performance and more importantly, providing a best-in-class customer experience in Grocery & Merchandise, Foodservice and Fuel.

Our transformational convenience retail business model has been built upon excellent relationships with an extensive portfolio of leading retail brands, and through strategic network acquisitions supported by a program of new-to-industry developments.

Every day, our committed workforce tirelessly delivers our products and services to millions of customers alongside supporting the local communities in which we operate.

Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group.