IT Infrastructure Technical Support - Reed : Job Details

IT Infrastructure Technical Support 

Location: Ruislip - Hybrid working 3 days a week onsite

Salary: Competitive 

A new exciting permanent opportunity has become available for an IT Infrastructure Technical Support individual to join a global leader in IT & Network technologies. Current user capacity at 700 they are looking for someone to join initially on a 6-month FTC basis with the view to either extend or look to go permanent. 

Key responsibilities/duties of the role 

• Applying operating system updates, patches, and configuration changes.
• Installing and configuring new hardware and software.
• Analysing system logs and identifying potential issues with computer systems.
• Report and escalate any queries that cannot be completed by yourself to the Senior Infrastructure Team Leader. 
• Introducing and integrating new technologies into existing data centre environments.
• Performing routine audits of systems and software.
• Performing backups & restores as required.
• Answering technical queries and dealing with user's queries. 
• Responsibility for documenting the configuration of the computing & networking infrastructure.
• Troubleshooting any reported problems.
• System & network performance tuning and ensure that the infrastructure is up and running.
• Work with our 3rd party suppliers to aid in problem determination.

Additional Skills

• Capable of Server administration Windows (GPO, AD)
• Understanding of Hyper- V Virtualization technologies
• Strong Understanding of Software and Patch management systems WSUS and SCCM
• Working understanding of Windows Active Directory Management
• A good working understanding of Microsoft Exchange Server
• An understanding and working knowledge of LAN/WAN networks, TCP/IP, DNS/DHCP 
• Capable of producing detailed, accurate design documentation including procedure documents.
• Understanding and working knowledge of Azure technologies & Office 365 administration

To apply for this role, please submit your CV to be immediately considered.