IT Operations Lead - Akkodis : Job Details

IT Operations Lead

Location: Leeds (Hybrid)

Salary: £45,000 - £50,000

Are you ready to lead IT operations in a dynamic and fast-growing business? We're working with an ambitious Leeds-based company to oversee their IT strategy, infrastructure, and day-to-day operations. This role offers the chance to make a tangible impact and play a key role in driving innovation as the organization scales.

This is a hands-on position, perfect for someone who thrives on variety-whether it's setting up new users, managing suppliers, or steering critical IT projects.

What You'll Be Doing

• Providing hands-on support to a growing user base of 100.
• Managing IT systems, including hardware, software, and security.
• Leading system upgrades, maintenance, and new technology projects.
• Collaborating with internal teams to streamline processes and enhance efficiency.
• Ensuring data protection, network security, and cyber resilience, alongside user training.
• Handling basic database administration and creating custom reports.
• Supporting CRM and ERP systems.
• Shaping the IT strategy and scaling the IT function, including in-house team development and supplier optimization.

What We're Looking For

• Proven experience as 3rd line support , with strong technical knowledge in networks, system management, and data governance.
• Hands-on experience with CRM and ERP systems (SugarCRM & SAGE are a plus).
• Familiarity with SQL, Power BI, Tableau, or other reporting tools.
• A problem-solving mindset with the ability to adapt to diverse challenges.
• A proactive and collaborative approach, with a passion for continuous improvement.
• If you're ready to take ownership of IT operations in a high-growth environment and make a lasting impact, we'd love to hear from you!

Apply today to join this exciting journey.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.