IT Service Desk Analyst - Proactive Appointments : Job Details

IT Service Desk Analyst

Leicester - Onsite with some hybrid working

Shift rota

£27,000

My client are looking for a talented Service Desk analyst to join the team on a permanent basis

The purpose of the role is to provide support and administration in relation to all incidents raised with the Service Desk

To be considered, you should have the following experience:

• In depth knowledge of MS Office 365 (Teams/Sharepoint/Outlook etc)
• Windows 10 support
• ServiceNow incident management
• Active Directory 
• Excellent Customer Service 
• Strong communication skills

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 

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