IT Service Desk Analyst - Rendall & Rittner : Job Details

Exciting Opportunity Alert! Join Rendall & Rittner as an IT Service Desk Analyst.

Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for an IT Service Desk Analyst. This is an incredible career opportunity with a fantastic package.

Position: IT Service Desk Analyst

Location: Rendall & Rittner Manchester Office – 340 Deansgate, Manchester, M3 4LY

Working Hours: Monday to Friday, 09:00 – 17:30.

Salary: Competitive 

Contract: Permanent 

Why Rendall & Rittner:

Award-Winning: Join an established and celebrated company known for delivering first-class property management services.

Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs.

Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.

Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.

Health and Well-being: Benefit from Private Medical Insurance, Life Assurance and enhanced Maternity and Paternity leave.

Time Off: Enjoy 25 days of holiday plus national holidays. (3 month FTC pro rata)

Rest and Recuperation: Paid sabbaticals as a loyalty bonus.

Team Spirit: Be part of a collaborative work environment, where your team and relationships matter.

Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.

Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.

Key Responsibilities and Requirements:

As an IT Service Desk Analyst at Rendall & Rittner, you will:

• Provide excellent customer service via telephone, email and in person
• Log incidents/requests that are issued to the service desk
• Provide IT hardware support for Rendall & Rittner
• Provide IT systems and software support
• Have previous experience of setup, configuration, troubleshooting of desktop/notebook hardware and software.
• Have knowledge of The Information Technology Infrastructure Library
• Have very good knowledge of Microsoft Office 365 and related systems
• coach, mentor and support end users in the working or Rendall and Rittner systems
• Proactively manage updates to all parties through to complete resolution.

How to Apply:

Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights or visit our website for a full list of current openings. To get more details or answers to your questions, reach out to our friendly recruitment team at and mention the reference number "Ref #LI-MS1''

Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period.

Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!