IT Service Desk Engineer - Ernest Gordon Recruitment Limited : Job Details

IT Service Desk Engineer (Citrix, Linux, Window 10 + 11, Microsoft 365, user set up)Kent (Hybrid ) - 3 days in the office and 2 days remote£25,000 - £35,000 ( depending on experience ) pension contribution + Company benefitsAre you an IT Service who is passionate about constructing a thriving culture where teams consistently perform to the highest level?Are you looking to directly contribute to the success a global, digitally enabled business we partner with a diversified portfolio of global clients and boutique, modern technology platforms?This is an exciting opportunity with a company armed with a global reach and the unique ability to provide robust, efficient and scalable services, as well purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.This is the opportunity to join an, inclusive and collaborative business within Accountancy, tax and wealth management Software giving you exposure to varied clients and unique projects.In this role you will be a valued IT engineer, seen as a partner rather than an employee, working across a number of services and other interfacing Applications and systems within our international markets area of the business, bringing with it variety, knowledge building and collaboration with multi-skilled teams. You will be required to build relationships with UK and international based teams.This role would suit an IT Service Desk Engineer, 1st line support or similar looking to have the freedom to be creative and directly contribute to the success of a business with huge global reach.THE ROLE:

• Adding, removing an maintaining users to software
• Monitoring busy IT service desk, logging service desk user tickets
• Develop Technical expertise
• Collaboration with Service team members, internal and external stakeholders
• Collaboration with IT Manager

THE PERSON:

• IT Service Desk Engineer, 1st line support or similar
• Windows desktop operation systems (Windows 10 + 11)
• Active Directory administration
• Exchange (on-prem or Office 365)
• Experience working on a Service Desk - providing IT support.
• Citrix experience
• Experience in working with an ITSM tool (eg: ServiceNow or Jira)
• Experience in working within an ITIL environment.

Key words: Citrix, Linux, Window 10 + 11, Microsoft 365, user set up ServiceNow, ITIL, Jira, Analyst, SCCM and InTune, Hybrid JobsReference: BBBH16384If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.